Print by Sassy respects your privacy and is committed to protecting your personal information in accordance with applicable data protection and privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect personal information from you when you:

• Place an order
• Upload artwork or files
• Contact us via email or contact forms
• Subscribe to our newsletter
• Create an account on our website
• Browse our website

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Company name (if applicable)
• Uploaded artwork or documents
• Order history
• Payment information (processed securely via third-party payment providers)
• IP address and browser information

We do not store full credit card details on our servers.

 

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To print and deliver your products
• To communicate with you regarding your order
• To provide customer support
• To send order confirmations and invoices
• To improve our website and services
• To send marketing emails or promotions (only if you opt in)
• To detect fraud or prevent unauthorized transactions
• To comply with legal and regulatory requirements

 

Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted third parties where necessary to operate our business, including:

• Payment processors
• Courier and delivery companies
• Website hosting providers
• Email marketing platforms
• IT and system administration providers
• Accounting and bookkeeping services

These third parties are only given the information necessary to perform their services and are required to keep your information confidential.

 

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Improve user experience
• Track marketing performance

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.

 

Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss or theft
• Alteration
• Disclosure

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Maintain financial records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

After this period, your information may be securely deleted or anonymized.

 

Your Rights

Depending on your country’s privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of your personal information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent for marketing communications
• Request a copy of your personal data

To exercise any of these rights, please contact us at info@printbysassy.co.za

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our website constitutes acceptance of the updated policy.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Print by Sassy
Email: info@printbysassy.co.za
Phone: +27 82 491 8156
Address: Unit 3b, 2 Hillhead drive, Mount Edgecombe, Durban, KZN, South Africa